Please briefly explain why you feel this question should be reported .
I lost my BRP about 6 month ago. I have applied twice for a replacement card but Home office had voided my applications. After both of them I got a letter which mentioned you have not chose right fee. The fee on the application mentions £63. But second time Home office took the £63 from my bank account but then voided my application and also fined me £25 as well. I am really confused and I do not know what to do. My applications was filled out by Hull citizen advice bureau.