BRP Card

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I lost my BRP about 6 month ago. I have applied twice for a replacement card but Home office had voided my applications. After both of them I got a letter which mentioned you have not chose right fee. The fee on the application mentions £63. But second time Home office took the £63 from my bank account but then voided my application and also fined me £25 as well. I am really confused and I do not know what to do. My applications was filled out by Hull citizen advice bureau.

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    Hello
    Thank you for your enquiry.
    Your question has been passed onto an immigration adviser. You will receive the necessary support.
    Thank you for contacting JustVisa.co.uk

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